Frequently Asked Questions
Everything you need to know about your Audio Pro experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location, and you will receive a tracking number via email as soon as your package departs our warehouse.
Do your products come with a warranty?
Yes, all Audio Pro products come with a comprehensive 2-year limited warranty that covers manufacturing defects in materials and workmanship from the date of original purchase.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging and condition for a full refund, minus shipping costs.
Are Audio Pro speakers compatible with multi-room setups?
Absolutely. Our C-Series and A-Series speakers are designed for multi-room functionality, allowing you to control and sync audio across different rooms using the Audio Pro Control app.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout process.
How do I update the firmware on my device?
Firmware updates are handled automatically through the Audio Pro Control app. When an update is available, you will receive a notification within the app to ensure your device always has the latest features and performance enhancements.